A chargeback is difficult to handle when the payment reference, customer conversation and delivery evidence live in separate systems. By the time a dispute arrives, the person responding may not know what was promised or which refund has already been issued.
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Checkout, Orders & Payments
Guides for PrestaShop checkout, order processing, shipments, payment reliability and chargeback workflows.
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Ecommerce Chargebacks: Build a Prevention and Evidence Workflow -
Reduce Ecommerce Payment Failures in Your PrestaShop StoreReducing ecommerce payment failures starts with identifying where the attempt stopped. A customer abandoning an authentication screen, a bank declining a card and a shop failing to recognise a successful payment require different fixes.Read More -
PrestaShop 9.2 Orders and Shipments: Regression Cases That MatterAn order is not finished when checkout creates it. Staff may change quantities, split fulfillment, select a different carrier or regenerate a document. Each action must preserve a coherent relationship between what was ordered, what is assigned for delivery and what customers are told.Read More -
Testing PrestaShop 9.2 One Page Checkout: A Practical QA PlanCheckout testing should prove that the final order matches the customer’s latest valid choices. A green confirmation screen is insufficient if the wrong carrier, address, tax amount or payment state reaches the Back Office.Read More -
PrestaShop 9.2 One Page Checkout: How Native Flow Changes BuyingA single-page checkout changes where customers make decisions. Contact information, delivery choices and payment no longer need to feel like separate destinations. They become connected parts of one buying session, with changes in one area potentially affecting another.Read More
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